Privacy Policy

Information you send us. If you use our contact form, we receive your full name, work email, company name, subject and message.

Account and billing information. If your business subscribes to our software, we receive the account and billing details needed to provide it. [list the account and payment details collected, and the payment provider used]

Data you process through the software. Customers can upload files or send records through the API for processing, and those can contain business contact details. [Legal review: confirm how customer data is handled and for how long]

Technical information. Like most websites, the servers hosting this site may log details such as IP address, browser type, the page requested and the time of the request. [confirm with the hosting provider what is logged]

Cookies. This website doesn't use analytics or advertising cookies. See our Cookie Policy.

Our products can return professional contact details and company information about people and businesses who don't have a direct relationship with us.

[Legal review: describe the sources of this data, Talvexio's role for each product (including any controller or processor status), the legal basis relied on, and whether any data broker or similar registration is required]

We use the information described above to:

• respond to your message and any follow-up conversation;
• provide, maintain, secure and improve our software;
• manage subscriptions, billing and customer support;
• operate and protect this website; and
• meet our legal obligations and protect our legal rights.

[Legal review: confirm the position on sale or sharing of personal information]

Where laws such as the GDPR or UK GDPR apply, we need a legal basis to process personal information. [Legal review: confirm the applicable laws and legal bases for each purpose listed above]

We may share information:

• with service providers that help us run our website and software [list of providers to be confirmed];
• when required by law or to protect rights, safety or property; and
• as part of a merger, sale of assets or similar transaction.

We provide software to businesses worldwide, so information may be processed in countries other than your own. [Legal review: confirm processing locations and transfer safeguards]

We keep personal information only for as long as needed for the purposes described in this policy, unless a longer period is required by law. [retention periods to be confirmed, including for uploaded files and job results]

Depending on where you live, you may have rights to access, correct or delete your personal information, to object to or limit certain processing, and to complain to a data protection authority. [Legal review: confirm the rights statement for each relevant jurisdiction]

To make a request, including a request to remove your business contact details from our products, use our contact form. [confirm the opt-out and removal process]

We take reasonable steps to protect personal information. No website or internet transmission is completely secure, so we can't guarantee absolute security.

Our website and software are intended for businesses and aren't directed at children.

We may update this policy from time to time. The effective date at the top of this page shows the latest version.

For privacy questions, use our contact form, email sharia.sarker@talvexio.com or write to Talvexio LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.